Renewals Specialist

Joining Collibra’s Renewals team

The Renewals team at Collibra is a highly collaborative and dynamic team that provides support to various departments such as Customer Success Manager (CSMs), Sales, Order Operations, Legal, and Finance organizations. The POD approach mentality is essential to succeed in this role, as it requires working across different organizations with varying needs. Creativity and original thinking are also crucial qualities that one must possess to secure best-in-class renewal rates. To excel in this position, one must have a strong understanding of systems and process selling, and the ability to manage and close a substantial volume of renewal opportunities. Joining the Renewals team is an excellent opportunity to work in a fast-paced environment, where you can contribute to the success of the organization. 

This is a hybrid position based in Prague, CZ.

Renewals Specialist at Collibra are responsible for

• Working closely with customer success managers, sales teams, and other internal departments for timely renewals
• Driving the renewal process from start to finish, including negotiating contracts and pricing with customers.
• Providing guidance on how to strategize the renewal process in order to maximize value-based renewal pricing.
• Preparing renewal quotes and verify contracts, review terms and conditions
• Working closely with Finance and Legal teams to ensure all contracts are accurate and in-line with corporate policies.
• Completing renewal lifecycle management including order creation and submission, forecasting, quoting, agreement negotiations and obtaining signed paperwork as required.
• Responding to questions from customers, CSMs and sales reps on any aspect of a renewal
• Preparing monthly reports outlining renewal metrics
• Partnering with other renewal and sales team members as appropriate to assist with successful completion of renewal

You have

• Experience negotiating contracts and working with SaaS renewals is required
• Experience working closely with Enterprise customers
• Proven track record of success in managing high-volume renewals in accounts
• Proficiency with Salesforce.com and Configure Price Quote (CPQ) applications is required
• Experience performing data analysis, modeling, and/or financial analysis to support or drive business outcomes
• A bachelor’s degree or equivalent related working experience is required
• You must have work authorization to work in Prague, CZ

You are

• Proactive, creative, entrepreneurial and results-oriented
• Collaborative, organized, determined, and patient
• Able to analyze issues, problem-solve, make decisions or escalate for help
• Strong in English communication skills , both verbal and written

Measures of success

• Within your first month you will complete onboarding and enablement, meet with the global team and cross-functional partners, shadow current RM’s
• Within your third month you will be fully ramped, have begun account planning, been introduced to all of your customers and begin engaging directly with clients in the renewal process.
• Within your six month you will be proactively managing a full book of renewal business, driving on-time renewals, and actively leading/coordinating all renewal discussions

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.

Professional Development

Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You’ll have access to development opportunities, as well as other rewards and recognition programs to help grow your career.

Health Coverage

We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.

Paid Time Off and Flexibility

We offer global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.

Diversity, Equity, and Inclusion

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

Learn more about Collibra’s benefits.

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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